Shipping policy

Shipping Policy

At Velune Beauty, our estimated delivery time is 7–12 days from the date your order is placed.

Shipping Charges
Any applicable shipping charges are displayed at checkout before you complete your purchase.

Delivery Estimates
Delivery times are estimates and are not guaranteed. Customs clearance, public holidays, carrier disruptions or other unexpected circumstances may cause delays.

Delivery Address
Please check that your delivery address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at veluneshop@outlook.com.

Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please email veluneshop@outlook.com with your order number so we can help investigate.

Contact Us
For any shipping enquiries, contact veluneshop@outlook.com.